Operating it

Running MiniTickets day to day: logs, alarms, the dashboard, cost and runbooks.

Part of the path: read these pages in order.

1. JSON logs and correlation IDs

   How do you follow one request through the API, the queue and the worker?

2. Alarms

   Which alarms tell someone to act, and why exactly those?

3. The dashboard

   What do you look at first when users say the site is slow?

4. Cost switches

   How do you turn the environment off to save money, and what stays on?

5. Runbooks

   What is a runbook, and what do the first five minutes of an incident look like?